The purpose of this course is to provide participants with required knowledge and skills to lead continuous quality improvement and patient safety programs.
Objectives:
By the end of the course participants will be able to:
1. Use terminology common to quality professionals.
2. Read and discuss quality concepts and apply to practice.
3. Read and discuss current quality literature and adapt learning to practice.
4. Use various quality methods and tools to facilitate quality improvement activities.
5. Implement effective change management strategies.
6. Effectively lead quality teams within their facilities to improve quality of care and services.